Refund policy

We want you to love your purchase. If something doesn’t work out, we gladly offer exchanges or store credit within 14 days of the original purchase date.

RETURN ELIGIBILITY

• Items must be returned within 14 days of delivery.
  
• Merchandise must be unworn, unwashed, and in original condition with tags attached.
  
• Items showing signs of wear, damage, stains, odors, or alterations will not be accepted.
  

REFUNDS

• We do not offer refunds to the original form of payment.
  
• Approved returns will receive store credit or may be exchanged for another item.
  

FINAL SALE ITEMS

• Sale items and gift cards are final sale and cannot be returned or exchanged.
  

RETURN PROCESS

1. Contact us within 14 days of delivery to request a return authorization.
   
2. Package your item securely with the original packing slip or order number included.
   
3. Mail your return to the boutique address.
   
4. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
   
5. Once your return is received and inspected, you will be issued store credit or an exchange.

OR YOU MAY RETURN LOCALLY TO AVOID SHIPPING COSTS.

Please allow 3–5 business days after delivery for return processing. Thank you for shopping with Overdressed!